HOW TO PLACE AN ORDER?
Please go into the collection you want and choose the product you want.
1. Choose how many you need.
2. Add your text in the text field (when you have to)
Please send me the text for the invitations, save the dates, size of rings, names of the kids and everything the product requires.
3. Browse a picture (when you have to)
3. Add to cart
MAY I HAVE A CUSTOM DESIGN?
I love custom designs!🧡 Tell me your idea, and I'll create it. Custom designs are free of charge. You can send me your query by email or in the text field of the product you like.
HOW TO SEND PHOTOS AND TEXT?
Please send them from the product listing or to my email:
info@familyrootslove.com
DO I GET A PREVIEW BEFORE PRODUCTION?
Yes, I'll send a preview true the email you leave.🍀
HOW LONG DOES IT TAKE TO FULFILL THE ORDER?
Production usually takes 2-3 weeks for invitations and jewelry and 1-2 weeks for small souvenirs. I will do my best to send them as soon as possible. There may be delays in November-December.
HOW LONG DOES THE DELIVERY TAKE?
Delivery usually takes 1-2 weeks.
Express delivery is 3-5 business days
https://familyrootslove.com/pages/shipping-info
HOW MUCH DOES IT COST TO SEND THE INVITATIONS TO MY GUESTS?
It would be best if you asked in the post office. There are different rules in the States. The weight of the invitation is around 0.13 lbs. (60gr)
DO YOU ACCEPT RETURNS& EXCHANGES?
For detailed information, please check this page:
https://familyrootslove.com/pages/returns-exchanges
I DIDN'T RECEIVE MY ORDER.
If you didn't receive your package in the time frame I gave you, please contact me, and we'll decide how to proceed.🤗
